CLOUD SERVICES SECURITY SERVICES DATACENTER SERVICES
  • Colocation
  • Facility

    Datacomm Cloud Business services are supported by world class Data Center, Network Operation Center, Security Operation Center, Service Desk, and certified with ISO 27001:2013 for Information Security Management.


    Data Center


    Datacomm Cloud Business infrasctructure resides on our Tier 3 Data Center. We implements Total Control Methodology (TCM) for all services that focusing on error/failure prevention and continous service improvement.

    Electricity, Mechanical & Environtment System Fire Suppression & Fire Alarm System Access Control & Surveillance System External Power Support System Network Connection & Cabling System
    Main Distribution Panel Intelligent Fire Alarm System Biometric Access High Output Diesel Generator Netciti & PGASCOM - Network Connection
    High Capacity UPS Industry Grade Fire Supression System Card Access Battery Backup & Capacitor Bank PT. Andhika Graha Teknindo - Cabling System
    Precision Air Conditioner Network Camera & CCTV 10,000 L fuel tank
    Environtment Management System Module



    Locations

    For Indonesia data center, please contact Cloudciti representative at
    cloudciti@datacomm.co.id or call +6221 2997 9797



    NOC / SOC

    Our Network Operation Center / Security Operation Center provides high tech and inteligent realtime monitoring for our cloud service network and security infrastructure that operates 24/7. Managed by certified engineer and security analysts, combined with detailed monitoring and escalation procedure to achieve the highest level of availability and security.

    Service Desk


    Our datacomm service desk provides 24/7 incident management service with single point of contact for reporting. All incident will be handled effectively according to ITIL best practice.

    With national coverage, local support and strong experience & knowledge, our service desk offers customizable SLA for different customer needs.

    DCOS Maturity Level-4

                      DCOS-4 Managed Certification for Operations & Maintenance By EPI Certification

    ISO 27001:2013 Certified

    Certified with ISO 27001:2013 with the scope of : The management of Information Security in the provision of Data Center Management, Enterprise Hosting Services, Cloud Services, and Security Operation Center.

    ISO 9001:2008 Certified

    Certified with ISO 9001:2008 for Quality Management Systems with the scope of : The provision of ICT Solution Delivery & Project Management

    ISO/IEC 20000: 2011 Certified

    Certified with ISO/IEC 20000: 2011 for information technology service management (ITSM) system. The standard was developed to mirror the best practices described within the IT Infrastructure Library (ITIL) framework.